FAQ

You can find the most frequently asked questions here.

Tickets already purchased remain valid for the dates listed here.

 

Weekdays of 2023 shows remain the same as 2022 and 2021.

 

Tickets purchased for the performances in Lausanne and Basel can be exchanged at Ticketcorner (Exchange form) or returned where purchased. The tickets will be replaced with new tickets for a performance of your choice in the same or a better category (depending on availability).

No, there are no discounts for children who occupy a seat. Small children (up to approx. 4 years) who are light and small enough to sit on an adult’s lap for around two and three-quarter hours during the show, i.e. who do not occupy a seat of their own, do not require a ticket.

Yes, on your mobile phone or a small camera, without a flash – and only if it does not disturb other members of the audience. Audience members may not bring into the rink and/or use photo or video cameras with interchangeable lenses and professional audio recording equipment. Such equipment can only be used if you have a media accreditation.

Wheelchair places can only be purchased or reserved through Ticketcorner. Telephone: 0900 800 800 (CHF 1.19 per minute) or info@ticketcorner.ch

Group tickets can be ordered by calling 044 315 40 20 or info@artonice.com. The price reduction for group orders is CHF 10.-/ticket (from 20 persons). Group tickets cannot be purchased at Ticketcorner.

Zurich: The temperature in the Hallenstadion will be 18–20 degrees. Depending on where you are seated, the higher tiers are warmer than lower down, you can remove your coat or sweater if desired. Fribourg: The rink is heated. It is not necessary to dress extra warmly for the show. Davos: The ice rink is at a pleasant temperature, you do not necessarily need a coat, but the ice rink does not have a cloakroom.

Around 2 hours 45 minutes, including a 20-minute interval.

It is loud, but is played within the permitted limits (93 decibels). Ear plugs are provided free of charge for your protection.

Yes, all the venues have catering stands selling food and drink. We also offer our popular hospitality packages that provide catering in a special setting. If you would like to eat at a restaurant before or after the show, we advise that you make a reservation in plenty of time at a restaurant close to the venue in question. The ice rink restaurants at Zurich and Davos will be in use by the organisers.

No, all the ice rinks are non-smoking. N.B.: There is a small smoker’s lounge in the foyer of the Zurich Hallenstadion, but this is only open during the show interval.

Take the Rhaetian Railway via Landquart to Davos Platz. Timetables and connections can be found at www.rhb.ch.

Yes, public multi-storey and outdoor car parks are available in Zurich, Fribourg and Davos. Parking garages Zurich, parking garages Fribourg, Davos: There are car parks at Parsenbahn (bus to Davos Platz), at Jakobshornbahn (5-minute walk) and Silvretta multi-storey car park (5-minute walk).

There will be no additional trains for Zurich and Fribourg. There will be an additional train after the Saturday performance at Art on Ice Davos that will take you to Landquart and/or Chur: Davos Platz (depart 23.20) – Davos Dorf (depart 23.25) – Klosters Platz – Klosters Dorf–Küblis – Schiers – Grüsch – Malans – Landquart (arrive 00.43) – Landquart Ried – Igis – Zizers – Untervaz – Chur (arrive 01.13). Rail travel is not included in the cost of your entry ticket. Towards Engadin: The Vereina Tunnel will remain open until 23.50. For further information visit www.rhb.ch.